Support & Maintenance

CORE ENTITY SDN BHD proactively extends its services to meet the fast changing needs of customers. This commence from the first stage of designing to on-going support of a company’s total networking.

Total Commitment

CORE ENTITY SDN BHD emphasizes on providing the best possible products and services for customers. Proposals are made only after through evaluation, guaranteeing that each solution meets the CORE ENTITY SDN BHD promise of excellence.
We cover all aspects of work commencing from site pre-installation survey, installation, planning, CAD drawings, preparation & delivery, system installation, commissioning & acceptance until conclusion of system burn-in and handover before putting into operations.

Support & Maintenance

CORE ENTITY SDN BHD provides customer support and maintenance services to our customers. For all companies’ terminal or network downtime can cause irreplaceable loss of business. Therefore, our service levels range from a standard four hours response time to next day coverage for the key network elements.

Training CORE ENTITY SDN BHD offers on-going training sessions for customers after installation and commissioning. CORE ENTITY SDN BHD also provides training on broad range of topics.